However, your license will be deactivated and you will no longer be able to use the product. You are not required to physically return the product to Intuit in order to obtain a refund of your purchase price. Except for certain QuickBooks software listed below, you must return the product and include a copy of the packing slip in order to be eligible for a refund.Įxceptions for QuickBooks Pro, Premier, and Enterprise Solution software: For direct orders: If the product is purchased directly from through the Web, mail, or over the phone, you have 60 days from the date of your order to be eligible for a refund under the satisfaction guarantee.